Privacy Statement

Effective Date: 19/06/2025

At TNT Hervey Bay Real Estate, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Statement outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect personal information including, but not limited to:

• Full name

• Contact details (email, phone number, address)

• Property preferences and requirements

• Property ownership or rental history

• Financial details relevant to property transactions

• Any other information you provide to us in connection with our services

We may also collect information via our website, social media platforms, online forms, emails, and phone calls.

2. How We Use Your Information

We use your personal information to:

• Provide real estate services such as property sales, leasing, management, and appraisals

• Communicate with you about properties or services of interest

• Manage client relationships and property transactions

• Comply with legal obligations

• Improve our services and website experience

3. Disclosure of Personal Information

We may disclose your personal information to:

• Property buyers, sellers, landlords, or tenants (as relevant to a transaction)

• Legal, financial, or insurance representatives involved in real estate transactions

• Government and regulatory bodies, where required by law

• Third-party service providers who assist us in providing services (e.g. IT support, marketing, professional advisers)

All third parties are required to protect your personal information and use it only for the purpose it was disclosed.

4. Website and Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand website traffic and improve user interactions. You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Information is stored securely in electronic or physical formats as required.

6. Access and Correction

You have the right to access and request correction of your personal information held by us. To make a request, please contact us using the details below.

7. Contact Us

If you have any questions or enquiries, please contact:

TNT Hervey Bay Real Estate
Email: admin@tntherveybay.com
Phone: 0466 505 173
Address: 5 Tee Way, Urraween QLD 4655

8. Updates to This Privacy Statement

This policy will be reviewed as follows:

• Following an information security incident;

• Following significant changes to our systems;

• Following changes to government legislation.

We may update this Privacy Statement from time to time. The latest version will always be available on our website.